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By using the Service, you agree, without limitation or qualification, to be bound by, and to comply with following terms of Service. You accept this policy when you sign up for our Service. Please read this agreement before registering for this Service.

Privacy Policy:

Your personal information

Chinesehour collects certain personal information from our users (such as names, email addresses, addresses, etc.). The provision of the services over the Internet requires the disclosure of certain personal information as part of the online registration process, security protocol, Service administration and Service delivery. The information is used to fill orders promptly, to provide customer service assistance, to improve the learning experience on the service, and to improve the content of the service to better meet our users' need.

Chinesehour acknowledges the importance of the personal information provided by our users, and agrees to protect such information according to and in compliance with applicable laws. Users hereby consent to provide certain personal information for purposes described above. Use of personal information provided by our users for purposes outside the scope of the above description is forbidden, and such information shall not be shared with third parties not contracted by Chinesehour in connection with the delivery of the Service.

Security measures

Chinesehour employs industry standard security measures in a secure operating environment to receive and protect the information of your credit card and PayPal account, so all sensitive customer information may not be read as it travels over the Internet. In addition, credit card numbers and PayPal account are automatically encrypted before they are stored on our server. At no time during this process can your credit card number be viewed in an unencrypted state. If you leave your computer without logging out after a certain idle period, the secuity system will help you log out automatically.

Free courses via email

We currently offer free email courses on a regular schedule. You can read and use each lesson as it is received, and save it for future reference. Thus we need your email address. If you want to subscribe our free email courses, we will add your address into our mail list. As a subscriber to our email courses, you will be eligible for special discount and bonus offers from us that will not be made available to the general public. We NEVER release your email address or other information to anyone. So you won't get spam or "junk mail" because you signed up for a course here. Each lesson will include instructions on how to unsubscribe or change your email address.

Register your purchase

Chinesehour provides premium online courses at competitive prices for Chinese learners. We offer free trial to those who are interested in Chinese learning at Chinesehour, but you must register for a membership before using this Service. If you want to continue to use our Service by the end of the free trial, you’ll have to pay for your courses. The payment process requires the information for your credit card or PayPal acount, which are automatically encrypted on our server.


Cookies are small amounts of text information stored by your browser and hard disk that allow us track where you are from when you click between pages on our site, so that we can identify your nationality and provide Service of relevant languages. Our cookies do not have the capability of infiltrating your hard drive and sneaking away with personal information. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

If you click the advertising at Chinesehour, your broswer may store the advertising cookies. We won’t adminster the cookies and share the data they collecet either.

IP address and browser type

When you visit the Chinesehour website, we collect the anonymous information automatically sent to us by your web browser, such as IP address and browser type. Please note that we do not link that data to your personally identifying information. We review our users' preferences, demographics, traffic patterns, and other information in aggregate so that we can better understand how our visitors use and navigate our site. That information is used to verify our records, improve our Services and the content and layout of our website.

Links to other sites

Our Site may contain links to web sites operated by other parties and such links are provided for your convenience only. Chinesehour does not control such web sites; you agree that Chinesehour is not responsible for their availability or their content. Our links to such web sites do not imply any endorsement of the material on such web sites or any association with their operators, goods, or services.

Changes to privacy policy

We may amend this privacy policy from time to time as we add new products and services, as we improve our current offerings, and as technologies change. If we make any material or substantive changes in our treatment of information collected at this site, we will notify you by posting a clear and conspicuous notice of these changes on our website and in this privacy policy. If you would like to be notified by email if and when material changes are made to this policy, please opt in to receiving such email notifications by sending an email from the email address at which you wish to receive the notification to and put privacy policy change list in the subject line.

If you have questions or wish to send us comments about this Policy or practice, please send an email with your questions or comments to

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